Contoy Excursions Cancun Mexico Daily Tours

Whale shark tour Cozumel, swim among gigantic sharks, daily van pickup at Playa del Carmen ferry port during whale shark season.

Travelers must take the 7:00 am ferry shuttle from Cozumel to Playa del Carmen, where the pickup will transfer to Puerto Juarez port where the boat tour starts.

There is no direct boat tour from Cozumel to the Whale shark area at the north of Isla Contoy where the protected whale shark area is located.

The whale shark boat tour departs from Punta Sam at the north of Cancun, where you will be transferred from playa del Carmen port in tournd trip shared service.

The only boats permitted to run this tour are assigned only to boats at Puerto Juarez, Isla Mujeres, and Holbox fishermen unions only.

TripAdvisor Whale Shark Cancun TripAdvisor Reviews

Amazing Whale Shark Snorkeling!

We reserved through Contoy Excursions and it worked out perfectly well, I got to see the whale sharks up close! Fantastic experience. I would definitely recommend them!!

Amazing Experiance!

OMG this tour is a must do. The whale sharks are truly amazing to experience and we were blessed to have 30-40 giant Manta Rays feeding with Sharks. Our guide Diego was knowledgeable and took very good care of us.

Whale Shark Cancun Mexico Snorkel Tour Video

When is this whale shark tour available?

  • Every year from June 1st to September 15th.
  • During July & August almost 200 sharks spotted daily.
  • However, the numbers of sharks mentioned above is an approximation.

How long is this tour?

  • Close to half day, between 5 to 6 hours.
  • But weather conditions and boat search could require more or less time.
  • Above all, booking other tours the same day is not recommended.

Whale Shark Cancun Mexico Snorkel Tour Itinerary

Shared shared van & boat service

  • 6:00 hrs Van pickup starts.
    • From Tulum hotels all way to Playa & Cancun hotels.
  • 8:30 hrs Arrival to Marina at Puerto Juarez.
  • 9:00 hrs Jump in the boat to start the search.
  • 10:00 hrs Snorkel with The Whale Sharks.
  • 12:00 hrs Transfer to Playa Norte beach at Isla Mujeres.
  • 12:30 hrs Lunch.
  • 1:30 hrs Transfer back to Marina.
  • 2:30 hrs Transfer back to the hotel.
  • Arrival at the hotel depends on your hotel location.

Not looking for share service? therefore, private service click here.

What’s included during the tour?

  • Shared van transportation.
  • Hotel to Marina round trip.
  • boat transportation.
  • bilingual guide and boat staff.
  • Entrance fees.
  • Snorkel gear( mask, life jacket, and fins).
  • Express breakfast at Marina(Coffe, breath & fruits).
  • Snacks(chicken sandwiches, peanuts & granola bars).
  • Lunch(Chicken sandwiches and fresh fish ceviche).
  • Beverages( soft drinks, sodas & water).
  • Languages English and Spanish.


  • Use of biodegradable sunscreen.
  • Apply sunscreen 30 minutes before snorkel activity.
  • Use your water proof camera.
  • For more comfort during snorkel use wetsuit.
  • Wear sunglasses, hat and cotton long sleeve shirt.

That is to say, by regulation, you must wear a lifejacket(or wetsuit) during all the boat tour.


  • No childrens under 5 years old.
  • Pregnant women are not allowed.
  • Regular sunscreen.
  • Avoid contaminating the whale sharks area

Extras at the Marina

  • Rent waterproof camera $40 USD.
  • Biodegradable Sunblock $10 USD.
  • Rent a wetsuit $20 USD.

Bring cash certainly there are no available ATM at The Marina.

Does the whale shark Cozumel tour is a safe activity?

To clarify, all boats have Monitoring and Security Systems verified and certified by the Harbor Master before the summer season starts. In other words, without these requirements no 2019 permissions available to operate the tour. Our staff and guides have more than 6 years of experience guiding in the area. Our land and boat transportation has the permissions and liability insurance coverage.

Why you should book with us?

  • Firstly, more than 8 years of experience in this tour.
  • Secondly, we are a TripAdvisor Certificated of Excellence partner.
  • Most importantly, the best-personalized service guaranteed and insurance coverage in all our activities.

Whale Shark Cozumel Tour Price